Who we are

Our website address is: https://artisanhandloom.com. At our Company, we take your personal information seriously. We handle your data, including any financial details, with care and follow legal guidelines. If you visit our website, any privacy-related issues are governed by this Policy and the website’s Terms of Use.

Information We Collect

At Artisan Handloom, we take your personal information seriously. We only collect the necessary details, such as your name, addresses (billing and shipping), contact numbers, and email address. Rest assured, we never share or sell your information to third parties.

When you make a purchase, your credit/debit card information is collected, but it’s securely transmitted to the Payment Gateway’s server. We don’t store your card details on our own server.

Comments / Reviews

When visitors leave comments / reviews on the site we collect the data shown in the comments / product reviews form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

On our website we do not provide any form / platform to upload media assets.

Cookies

If you leave a comment / review on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Our Use of Collected Information

At Artisan Handloom, we handle the information you provide with care. It’s used exclusively for processing your orders. Rest assured, unless there’s an issue with your order or you’ve opted to receive email updates, we won’t contact you.

If you initially choose to receive news and updates but later change your mind, simply email us at contact@artisanhandloom.com to be removed from our list. You can also update or modify the personal information we’ve collected by reaching out to us at contact@artisanhandloom.com.

Any changes to Artisan Handlloom’s Privacy Policy will be promptly posted in this section of our site.

Who we share your data with

If you request a password reset, your IP address will be included in the reset email.

How long we retain your data

If you leave a comment / review, the comment / review and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments / reviews, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where your data is sent

Visitor comments / reviews may be checked through an automated spam detection service.